Vikram Rathore
Operations Manager | Warehousing & Last-Mile, E-commerce
Bengaluru · +91 98xxx xxxxx · vikram.rathore@email.com
Summary
Operations manager with 7 years in e-commerce fulfilment. Runs large warehouse teams against tight SLAs and improves throughput with process and layout changes.
Experience
Operations Manager, QuickCart Fulfilment, Bengaluru
Feb 2022 – Present
- Run a 60-person fulfilment centre shipping 8,000 orders a day.
- Re-slotted fast movers and cut average pick time by 22%, lifting on-time dispatch to 98.5%.
- Reduced inventory mismatches by 40% with weekly cycle counts in the WMS.
Shift Manager, Metro Logistics, Hosur
Jun 2018 – Jan 2022
- Managed inbound for 3 FMCG clients, receiving 25 trucks a day within a 4-hour SLA.
Education
- MBA Operations, Christ University, 2018
- B.E. Industrial Engineering, 2016
Skills
- Operations: Warehouse operations, SLA management, process improvement, team leadership
- Tools: SAP EWM, Excel, Power BI
Certifications
- Six Sigma Green Belt, 2021